Welcome to Ditch Manual! By accessing or using our services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

1. About Us

Ditch Manual (“we,” “our,” “us”) is a workflow automation agency that provides psychology-driven automation solutions designed to optimize operations, improve customer engagement, and fuel business growth.

2. Acceptance of Terms

By using our services, website, or any related software, you acknowledge that you have read, understood, and agree to be bound by these terms.

3. Services

• We provide workflow automation, digital onboarding, compliance tracking, and other business optimization services.
• Services are delivered digitally unless otherwise agreed.
• We may update services, introduce new features, or discontinue features at our discretion.

4. User Obligations

• You must provide accurate and up-to-date information when using our services.
• You agree not to misuse, reverse-engineer, or interfere with our systems.
• You are responsible for any accounts created under your name, including safeguarding login credentials.

5. Payment & Refunds

• Our services are offered on a subscription or project basis, as outlined in the relevant proposal or invoice.
• Payments are due as specified; late payments may incur fees.
• Refunds are considered on a case-by-case basis. Any promises of “risk-free” trials or guarantees will be explicitly stated in promotional materials.

6. Intellectual Property

• All materials, content, software, and branding associated with Ditch Manual are our intellectual property.
• You may not copy, modify, distribute, or sell any content or tools without explicit permission.

7. Confidentiality

• Both parties agree to keep sensitive information confidential.
• You acknowledge that our processes and methods are proprietary and confidential.

8. Limitation of Liability

• Our services are designed to optimize workflows and enhance business operations but cannot guarantee specific financial outcomes.
• Ditch Manual is not liable for indirect, incidental, or consequential damages, including loss of revenue or data.
• Our total liability is limited to the amount you have paid for our services in the last 12 months.

9. Disclaimers

• We provide guidance and automation solutions based on industry best practices but cannot control external factors affecting business results.
• All services are provided “as-is” and “as available.”

10. Termination

• We reserve the right to suspend or terminate accounts in cases of breach of these terms, unlawful behavior, or misuse of services.
• You may terminate services by providing written notice. Certain obligations, like payment for completed work, remain in effect.

11. Governing Law

These Terms are governed by the laws of the United States, specifically the state where Ditch Manual is registered. Any disputes will be resolved in the appropriate courts within that jurisdiction.

12. Changes to Terms

We may update these Terms at any time. Updates will be posted on our website, and continued use of services constitutes acceptance of the updated terms.

13. Contact

Questions or concerns regarding these Terms should be directed to:
Email: ops@ditchmanual.com